Current Status IT Website UM IT Systems Submit a Ticket
S&T Connect (Starfish) Data Issue
Monitoring - Data sync has started processing again and technicians are working with the vendor to insure data sync is stable and all data is restored.
May 11, 2026 - 08:15 CDT
Identified - A data sync to S&T Connect (Starfish) has impacted some data available in the platform. Technicians have identified the data sync issue and are working with the vendor to resolve and restore data available in the platform.
May 08, 2026 - 09:55 CDT
Cybersecurity Event At UMSystem Vendor - Instructure (Canvas parent company)
Monitoring - Subject: Update on Canvas outage

Dear UM System community,

We have confirmed that following recovery efforts by the vendor, Canvas is back online. You may now resume using the platform. While the system is operational, there may be some functions that interact with Canvas that are not currently available.

What you should do now:
• It is recommended that you reset your Single Sign-On password using these instructions https://www.umsystem.edu/departments-staff/information-technology/accounts-access/password-management . If you need help resetting your password, contact your university’s help desk https://help.mst.edu .
• Exercise caution when opening any unexpected emails that appear to come from Canvas or its provider, Instructure. Attackers may attempt to use this cybersecurity incident to target individuals through phishing or other tactics. See these resources https://www.umsystem.edu/departments-staff/information-technology/online-safety-threat-prevention/phishing to protect yourself from phishing scams.
• Do not click on or accept any unprompted downloads within Canvas.

Please refer to this IT status page for ongoing updates.

More information regarding any impacts on individuals or their data will be provided as soon as it becomes available.

Your university’s Provost’s office will follow up with more detailed campus-specific information.

Thank you for your patience and vigilance as we work through this incident together.

Ben Canlas
Vice President for Information Technology
Chief Information Officer

Stephanie McClelland
Chief Online Learning & Technology Officer
May 08, 2026 - 09:48 CDT
May 08, 2026 - 10:10 CDT
Update - Subject: Important security notice: Canvas outage

Dear UM System community,

The UM System is aware of a widespread national data security incident involving Canvas.

The platform is currently down, as it is for universities across the nation. We are working with Canvas to find a resolution, though we do not have an approximate time when access will be restored.

We understand that this outage will significantly affect the ability of instructors and students to complete end-of-semester coursework on the platform. Each university will follow up with faculty, staff and students tomorrow with campus-specific information.

Please refer to each university’s IT status page for ongoing updates.

Be aware that attackers may take this opportunity to gather personal data. See these resources to protect yourself from phishing scams.

Thank you,

Ben Canlas
Vice President for Information Technology
Chief Information Officer

Stephanie McClelland
Chief Online Learning & Technology Officer
May 07, 2026 - 22:31 CDT
Identified - The Canvas learning system is currently experiencing technical issues and may be unavailable. We will update the situation when more is known. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
May 07, 2026 - 15:20 CDT
Update - For up to date information see UMSystem/University of Missouri status page.

https://status.missouri.edu/incidents/gfjch97r8rjm
May 04, 2026 - 09:07 CDT
Monitoring - Instructure, the makers of Canvas, recently experienced a cybersecurity incident and is actively investigating this incident with the help of outside forensics experts. This attack is not specific to the University of Missouri Canvas instance. The University is awaiting additional information from Instructure to determine if our data was impacted. We will provide new information as it is confirmed.
May 04, 2026 - 09:05 CDT
Degraded Network service at Auxiliary Services
Update - A wireless bridge unit providing networking to the facility has failed and can not be repaired.
Alternatives solutions are being investigated.
Mar 24, 2026 - 14:44 CDT
Identified - Auxiliary Services is experiencing intermittent network disconnects.
This is NOT RELATED to the weekend network migration work.
It is likely related to a cabling issue going to the wireless bridge on the roof.
Mar 23, 2026 - 14:38 CDT
Outbound calls to T-Mobile are degraded.
Update - A solution continues to be investigated. If you experience a call failure to a number you know to be carried by T-Mobile, please contact the S&T IT Help Desk to report the number and date/time you attempted the call.
Mar 16, 2026 - 10:00 CDT
Update - Through collaborative effort with our service providers, an issue has been identified. A solution is being investigated.
Mar 05, 2026 - 13:38 CST
Identified - We are aware of an issue affecting outbound calls made between the campus phone system to phone numbers carried by T‑Mobile. Some callers may experience degraded call quality or be unable to complete calls. Our team is working with our upstream provider to identify the cause and resolve the issue.
Feb 26, 2026 - 10:25 CST

About This Site

Welcome to the Missouri S&T IT Status Page. This page notifies users of outages or degraded service for a number of the Missouri S&T campus IT systems and services. Please subscribe to receive email notifications on particular (or all) systems and services listed.

There are a number of regularly scheduled maintenance windows every week, during which times Information Technology will update services, applications, networking, and other infrastructure as needed. Whenever possible, IT will post any known planned outages that will affect a significant portion of campus to eConnection and this Status Page in advance.

AppsAnywhere Operational
Campus Email Operational
Campus VOIP Telephone Service Operational
Campus WIFI Network Operational
Campus Wired Network Operational
Canvas Operational
HPC Operational
Google Apps Operational
Horizon View VDI Operational
ID Card Scan System Operational
IT Help Ticket System (TeamDynamix) Operational
IT Web Applications Operational
Joe'SS/PeopleSoft Operational
Microsoft Teams Operational
Multi-Factor Authentication (MFA) Operational
My S&T Intranet Portal Operational
Network Operational
Printing Operational
Other S&T IT Services Operational
Zoom Operational
Virtual Private Network (VPN) Operational
Other Applications / Services Operational
MinerBytes Operational
Evoko Conference Room Scheduling Operational
S&T Applications/Software Operational
Blue/Explorance Instructor Evaluation Operational
Simple Syllabus Operational
Terra Dotta Services Operational
Event Management System (EMS) Operational
Photoshelter (photos.mst.edu) Operational
Jira Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Mill Monthly Maintenance Jun 2, 2026 17:00 - Jun 3, 2026 02:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on May 05, 2026 - 19:41 CDT
May 14, 2026

No incidents reported today.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Jira Services Restored
Resolved - Services remain operational and no further issues have come up.
May 11, 08:14 CDT
Monitoring - Jira Services have been restored and vendor is monitoring performance. All services show as operational and technicians are continuing to monitor for any service disruptions.
May 8, 08:12 CDT
Identified - Jira Services by Atlassian have been downgraded. Vendor has posted technicians are working on the issue to resolve multiple components.
May 7, 21:06 CDT
May 10, 2026

No incidents reported.

May 9, 2026
www.mst.edu is down
Resolved - Additional checks have passed, and this issue has been resolved.
May 9, 07:07 CDT
Monitoring - Public facing services have been restored. Internal systems are being verified, root cause is still being investigated.
May 8, 08:49 CDT
Update - Issues related to outages have been identified, and services are being helathchecked to ensure functionality
May 8, 07:51 CDT
Identified - Issue with primary www.mst.edu is resolved, remaining MST website properties and services are being investigated.
May 8, 06:55 CDT
Investigating - The University of Missouri S&T's primary website is down; the root cause is not known at this time. Teams work working to restore services.
May 8, 06:43 CDT
May 8, 2026

Unresolved incident: Cybersecurity Event At UMSystem Vendor - Instructure (Canvas parent company).

May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026
Mill Monthly Maintenance
Completed - The scheduled maintenance has been completed.
May 5, 19:30 CDT
Verifying - Verification is currently underway for the maintenance items.
May 5, 19:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 17:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 7, 23:22 CDT
May 4, 2026
May 3, 2026
Matlab services outage
Resolved - The vendor has resolved the issue and logins should be working again.
May 3, 18:37 CDT
Update - Vendor Update:
This issue is impacting other applications as well. We have identified the root cause and are working on a fix. The impact is limited to SSO users only.

https://status.mathworks.com/incidents/pz825pl1nz11
May 3, 15:53 CDT
Update - This has been identified by the UM System IT team as a vendor issue.
UM System IT is working to resolve the issue.
https://status.mathworks.com/incidents/pz825pl1nz11
https://www.reddit.com/r/matlab/comments/1t2j5l7/troubles_signing_in_my_matlab_account/
May 3, 14:50 CDT
Identified - Matlab login services are confirmed to be a larger UM System issue. IT teams are working with UM Systems on restoring services.
May 3, 13:15 CDT
Investigating - IT is currently investigating reports of issues with Matlab logins using SSO. No root cause has been identified yet.
May 3, 11:51 CDT
Solidworks Outage
Resolved - Updated Licensing has been confirmed and is working.
May 3, 13:48 CDT
Monitoring - An updated license was obtained and applied to the S&T SolidWorks licensing server. IT teams are currently testing and monitoring to confirm service is restored
May 3, 13:14 CDT
Investigating - SOLIDWORKS is currently unavailable. Our IT team is actively working to restore service to users as quickly as possible.

We will provide an update once service has been restored.

Thank you for your patience.
Apr 29, 17:08 CDT
May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

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